Check My Order

Already placed an order with MoonwalkUSA? Order status updates and shipping information are typically sent to the email address used at checkout. These updates may include order confirmation, processing details, freight shipment information, and delivery-related communication.

If you have not received an email, be sure to check your spam or junk folder. If you still do not see your update, please contact our team so we can help verify your order status and provide the information you need.

MoonwalkUSA is here to help with order questions, shipping updates, freight delivery concerns, and product support for commercial inflatables and party rental equipment. Whether you ordered a bounce house, water slide, obstacle course, combo unit, tent, chair, or accessory, our customer service team is ready to assist.

For faster service, please have your order details available when you contact us.

Call us: (248) 800-1000
Email us: Info@MoonwalkUSA.com